Page does not appear in my browser, what can I do?

If you are experiencing issues with getting the website to load in your browser, the following steps may help:

  1. Check the URL: Ensure that the URL in your browser's address bar starts with "https://". An example might look like this: https://dlv.116-117.no.

    This indicates that the connection to the website is secure and encrypted.

  2. Verify your internet connection: Make sure you are connected to the internet. Try opening other websites to confirm that your internet connection is working properly.

  3. Clear your browser's cookies and cache: Sometimes, old cookies or a full cache can cause issues. Go to your browser's settings and clear these temporary data.

  4. Try a different browser: If the problem persists, consider using a different web browser.

 

Please note that most accounts is also blocked by geofence, so it might only be accessible from a specific country. Sometimes public IP ranges change countries and the geo database needs an update.

Contact support if none of the above work, and please add your public IP in the support request. Find it by visiting https://whatismyipaddress.com/.