I have issues with receiving push notifications, what can I do?

If you're experiencing issues with receiving notifications in the app, please try the following troubleshooting steps:

  1. Log out and then log in to the app. This may help. 
  2. Perform an app cleanup by following these steps:
    • Tap on the Menu (the three lines in the upper-left corner).
    • Select Help.
    • Tap on Clean app.

A successful cleanup process will automatically take you back to the login screen. If you still don't reach the login screen after performing the cleanup, please retry the process